Terms of service
This English translation is provided for convenience. In case of any discrepancy, the French version prevails.
Last updated: 14 August 2026
1. INTRODUCTION
This website is operated by:
DIFFÉRENT
SAS (simplified joint-stock company) (Société par actions simplifiée)
RCS Paris 995 087 152
Registered office: 39 rue Ramponeau, 75020 Paris, France
Email: contact@differentofficiel.com
In these Terms of Service, the terms "we", "us" and "our" refer to DIFFÉRENT.
DIFFÉRENT operates this online store and provides users with access to the website, its content, features, products and services.
Our online store uses, among others, the Shopify platform.
By accessing our website or using our services, you accept these Terms of Service, subject to the applicable mandatory legal provisions.
2. USE OF THE WEBSITE
You undertake to use our website in accordance with the applicable laws and regulations.
You must not use our website or our services for fraudulent or unlawful purposes or for purposes likely to infringe the rights of DIFFÉRENT or of third parties.
Any attempt to disrupt, compromise or circumvent the security or operation of the website is prohibited.
3. PRODUCTS AND INFORMATION
We endeavour to present the essential characteristics of our products as accurately as possible.
Photographs and representations of products are provided for illustrative purposes. Despite the care taken in their presentation, slight differences in colour or rendering may result, in particular, from the settings of the screen used.
The essential characteristics, sizes, materials, colours and other relevant information are specified on the relevant product pages.
4. PRODUCT AVAILABILITY
Our products are offered while stocks last.
If a product becomes unavailable after an order has been confirmed, we will inform the customer as soon as possible and apply the rights and remedies provided for by the applicable regulations.
5. PRICES
The applicable prices are those shown on our store at the time of the order, save in the event of a manifest error.
Prices are displayed in the currency indicated on the website and include taxes where these are applicable and included in accordance with the regulations.
Any delivery costs are indicated to the customer before the final confirmation of the order.
6. ORDERS
Placing an order requires the customer to provide the accurate, complete and up-to-date information necessary for its processing.
Before final confirmation of the order, the customer may check the details of the order and correct any errors.
The order becomes final under the conditions indicated during the ordering process, subject to the applicable legal provisions.
An order confirmation is sent to the customer electronically.
7. PAYMENT
The available means of payment are indicated at the time of the order.
The customer undertakes to use a means of payment that they are authorised to use.
Payments are processed by secure payment service providers offered by or integrated into our store.
DIFFÉRENT reserves the right to suspend or refuse a transaction where there are legitimate grounds, in particular in the event of suspected fraud or a payment incident, in compliance with the applicable regulations.
8. DELIVERY
The applicable delivery methods, costs and times are presented to the customer when ordering or in our shipping policy.
The customer is responsible for the accuracy of the delivery information they provide.
The legal provisions applicable to delivery times and to risks relating to transport remain applicable.
9. RETURNS, WITHDRAWAL AND REFUNDS
The conditions applicable to returns, exchanges, store credits, refunds and the exercise of the statutory right of withdrawal are set out in our Return and Refund Policy.
DIFFÉRENT offers, among other things, a 30-day commercial return policy, subject to the conditions set out in that policy.
This commercial policy does not limit the consumer’s statutory rights.
10. STATUTORY WARRANTIES
Consumers benefit from the applicable statutory warranties, in particular the legal guarantee of conformity (garantie légale de conformité) and the warranty against hidden defects (garantie des vices cachés), under the conditions provided for by French law.
No provision of these Terms of Service may have the effect of excluding or limiting the rights enjoyed by the consumer under mandatory legal provisions.
11. INTELLECTUAL PROPERTY
The elements on the website, including in particular texts, photographs, videos, graphics, logos, distinctive signs, creations, visuals and content belonging to DIFFÉRENT or used with permission, are protected by the applicable intellectual property rights.
Except with prior authorisation or where an exception is provided for by law, their reproduction, representation, exploitation, modification or use for commercial purposes is prohibited.
12. REVIEWS AND USER-GENERATED CONTENT
When you post a review, comment or other content on our website, you are responsible for the content you submit.
In particular, you undertake not to post any content that is unlawful, defamatory, fraudulent, hateful or that infringes the rights of third parties.
We may moderate content under the conditions permitted by the applicable regulations.
13. THIRD-PARTY SERVICES AND LINKS
Our website may incorporate services or contain links to services operated by third parties.
These services may be subject to their own terms and privacy policies.
DIFFÉRENT is not responsible for the operation or content of independent third-party services, subject to the liabilities incumbent upon us by law.
14. PERSONAL DATA
The processing of personal data carried out in connection with the use of our website is described in our Privacy Policy.
Information on cookies and other similar technologies is also available through the privacy tools and information provided on our website.
15. LIABILITY
DIFFÉRENT endeavours to ensure the accessibility and proper functioning of its website.
Temporary interruptions may nevertheless occur, in particular for maintenance or security reasons or due to events beyond our control.
No provision of these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited, including the mandatory rights enjoyed by consumers.
16. CHANGES TO THE TERMS
We may amend these Terms of Service in order to take into account, in particular, changes in our services, our business or the regulations.
The version applicable to an order continues to be determined in accordance with the legal and contractual rules applicable at the time of that order.
17. GOVERNING LAW
These Terms of Service are governed by French law, without depriving a consumer residing in another country of the mandatory protective provisions they enjoy under the applicable regulations.
In the event of a dispute, the applicable legal rules on jurisdiction remain applicable.
18. CONTACT
For any question concerning these Terms of Service:
DIFFÉRENT
SAS (simplified joint-stock company)
RCS Paris 995 087 152
39 rue Ramponeau
75020 Paris
France
Email: contact@differentofficiel.com